Refunds and cancellation.

Refunds

• Within 14 days of your first Pro payment: ask and we'll refund it in full, no questions asked.
• After that: renewals aren't refunded automatically, but if something went wrong — a charge you didn't expect, or the service not working for you — tell us and we'll look at it fairly.
• Refunds go back to the payment method you used. How quickly they appear depends on your bank or card provider.

To ask for a refund, use the contact form and include the email on your account. Payments are processed by Paddle, our merchant of record, so you can also request a refund through Paddle using the receipt it emailed you.

Cancelling

You can cancel Pro at any time from your account. You keep Pro until the end of the period you've already paid for, you won't be charged again, and your Free plan carries on: your first 25 ideas stay yours to read, recall and continue.

Your data

Cancelling or being refunded doesn't delete anything. You can export or delete everything at any time; see the privacy page for how.